Frequently Asked Questions

Managing Domain Names

In the Domain Manager, you can manage, forward, or mask your domain names and subdomains. You can also update your domain name contact information, renew or recover your domain names, and manage, AccountExecs, Preset Profiles, DNSSEC, and more.

More Managing Domain Names FAQ and Articles

Managing Domain Names Articles

Change Domain Contact Information              

You can change a domain's contact information at any time. Domains have four sets...

Cancel Automatic Renewal

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Manage a Forwarded Domain

If you own several domains, you will see the List View of your account: Follow...

Update My Domain's IP Address for Forwarding

When you set up domain name forwarding, we can automatically update the domain name's...

Delete a Forwarded Subdomain

You can delete a forwarded subdomain at any time. If your domain is registered at...

Edit a Forwarded Subdomain

Once you've forwarded a subdomain to a separate URL, you may want to make edits....

Delete a Subdomain

Now that you understand what a subdomain is , you can use the Zone File Editor in the...

Edit a Subdomain

Now that you understand what a subdomain is , you can edit a non-forwarded...

Transferring a Google-Registered eNom Domain to Us

Before you can transfer your eNom domain name registered with Google® to us, you...

Transferring Away from Tucows

Before you can transfer your domain name registered with Tucows to us, you need to...

Transferring Away from 1&1, Schlund + Partner, or GMX.net

Before you can transfer your domain name registered with 1&1, Schlund + Partner, or...

Transferring Away from Network Solutions

Before you can transfer your domain name registered with Network Solutions to us, you...

Transfer Away from Register.com

Before you can transfer your domain name registered with Register.com to us, you need...

Add a Domain to a Preset Profile

After creating a Preset Profile, you can update domains to match the attributes in the...

Create a Preset Profile

When you create a Preset Profile, you can include attributes for locking, automatic...

Edit a Preset Profile

Editing a Preset Profile is easy. To Edit a Preset Profile Log in to your XRT...

Add a Subdomain That Points to an IP Address              

Now that you understand what a subdomain is , you can add non-forwarded subdomains...

Forward a Subdomain              

Now that you understand what a subdomain is , you may want to forward it to a...

Unlock My Domain              

We keep your domains locked to keep them secure. Locked domains can't be transferred...

What is a subdomain?

This video and the information below it explain what subdomains are and how they are...

Turn on Automatic Renewal

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Forward a Domain

Domain name forwarding lets you automatically direct your domain name's visitors to...

About Donuts Domain Names

Donuts is a domain name registry created by industry veterans with a goal to give...

Delete a Domain from a Preset Profile

You can delete a domain name from a preset profile without deleting the profile...

Manage Preset Profiles

Preset Profiles let you select a combination of preset attributes that you can...

Delete a Preset Profile

Deleting a profile does not delete the domain names you added to the profile or change...

Transferring Away from Enom

Before you can transfer your domain name registered with Enom to us, you need to...

Transferring Away from Melbourne IT

Before you can transfer your domain name registered with Melbourne IT to us, you need...

Domain Renewals

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Setting up Your Domain Name

Setting up your domain name is the first step to creating an outstanding presence...

Recovering Expired Domain Names

You can attempt to recover expired top-level domain names (TLDs) during the renewal...

Managing Domain Name Account Administrators

Instead of this feature, we recommend using our new tool - Account Access . For more...

Accessing the Domain Control Center

From the Domain Manager, you can manage all of your domain name's settings and...

Add a Subdomain

Now that you understand what a subdomain is , you need to decide how you want yours...

What is a URL?

A URL, or Uniform Resource Locator, is the address of an Internet website or webpage....

Manually Forwarding or Masking Your Domain Name

These are the instructions for forwarding and/or masking a domain in List View ,...

Connect My Domain to Squarespace

If you built your website using Squarespace and want to use your XRT Services domain...

Manual Renewal

You can manually renew your domain names at any time. Log in to your XRT...

Error: LinkedIn Profile Not Found

You may experience a “Profile Not Found” error if you're forwarding your...

What is a TLD?

A top-level-domain (TLD) is the part of the domain located to the right of the...

What Is Masking?-Ia

Masking is a component of forwarding. Where forwarding displays the address of the...

What Is Private Registration?-Ia

Private registration keeps your personal information (like your email address and...

Consolidate Domain Expiration Dates

With ConsoliDate, you can consolidate the dates for when your .com and .net domain...