Frequently Asked Questions

Managed Servers Articles

Setting up Nameserver DNS Using cPanel/WebHost Manager

cPanel's WebHost Manager® (WHM) lets you use your own domain name as a nameserver...

Restoring Your Managed or Fully Managed Server from Backup              

Managed and Fully Managed Servers' backup feature lets you restore your server to the...

Enabling SiteLock Direct Access for Your Managed or Fully Managed Server              

If you have SiteLock with one of our Managed or Fully Managed servers setup ( more...

Which features does my Self Managed/Managed/Fully Managed server offer?              

Our servers (both VPS and dedicated ) come in three flavors, depending on the...

Back up Your Server

You can create one on-demand backup of your Managed or Fully Managed Server, which...

Set up Your Server

Before you can start using your server, you have to set it up. To set up your...

Enable Admin/Root Access (Managed or Fully Managed)

If you need root (i.e. sudo or substitute/super user) access to your Managed or Fully...

Setting up SiteLock on Your Managed or Fully Managed Server

After adding sites to your Managed or Fully Managed server ( cPanel / Plesk ), you can...

Magento: Apply SUPEE-5344 Patch

Magento announced a critical security vulnerability with its software and issued a...

Reset Your WordPress Password

You can recover your WordPress password from the login screen. If you know the email...