Frequently Asked Questions

Dedicated Linux Articles

What can I install on my Managed Hosting account?

Because you do not have root/system-level access, you cannot install applications...

How often do you patch applications I install on my Managed Hosting account?

We check for updates to your applications weekly, and then apply the patch to your...

What software do you install on Managed Hosting accounts?

The software that comes installed on your Managed Hosting account depends on your...

What is Managed Hosting?

Managed Hosting is a dedicated server that we set up, monitor, maintain, secure and...

How do I install an SSL certificate on my server?

You can install SSLs from any company (or Certificate Authority - also known as a...

Install Microsoft SQL Server Express

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Migrating Your WordPress Website from Shared Hosting to Your Plesk Panel Server

Using WordPress® in shared hosting is a great solution for small business and...

Restart Your Server

If you cannot reboot your server manually , you can restart it by requesting a power...

Am I using My Servers or the Hosting Control Center?

We have two different interfaces to manage our servers: My Server is our...

Find Your  Username

You'll need your server's username to connect via SSH or Remote Desktop (RDC). To...

Unsupported Operating Systems (GLIBC DNS Vulnerability)

There are some versions of Linux that no longer receive support or patches from their...

Critical Paths for Your Linux VPS or Dedicated Server

The file directory on your Linux VPS or Dedicated Server contains a number of critical...

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest...

Test Your Server for the Shellshock Vulnerability

After patching your server , run the following tests to make sure your server is safe...

Update Bash (Ubuntu 14)

You must patch bash to protect your Ubuntu 14 server against the Shellshock...

GLIBC DNS Vulnerability

You need to update your Linux server's installation of glibc immediately to protect...

What Software Is Installed on My Server? (Linux)

The contents of your dedicated Linux server depends on what kind of Linux distribution...

Software Updates

All updates regarding patches, software, and bug fixes are the responsibility of the...

Server Control Panel Comparison

Hosting control panels offer unique interfaces, workflows and features. This chart...

Find Your Server's IP Address

Your server comes with a dedicated IP address you can use to access your server....