Frequently Asked Questions

Dedicated Linux Articles

What can I install on my Managed Hosting account?

Because you do not have root/system-level access, you cannot install applications...

What software do you install on Managed Hosting accounts?

The software that comes installed on your Managed Hosting account depends on your...

What is Managed Hosting?

Managed Hosting is a dedicated server that we set up, monitor, maintain, secure and...

Install Microsoft SQL Server Express

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Migrating Your WordPress Website from Shared Hosting to Your Plesk Panel Server

Using WordPress® in shared hosting is a great solution for small business and...

Restart Your Server

If you cannot reboot your server manually , you can restart it by requesting a power...

Am I using My Servers or the Hosting Control Center?

We have two different interfaces to manage our servers: My Server is our...

Find Your  Username

You'll need your server's username to connect via SSH or Remote Desktop (RDC). To...

Unsupported Operating Systems (GLIBC DNS Vulnerability)

There are some versions of Linux that no longer receive support or patches from their...

Critical Paths for Your Linux VPS or Dedicated Server

The file directory on your Linux VPS or Dedicated Server contains a number of critical...

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest...

Test Your Server for the Shellshock Vulnerability

After patching your server , run the following tests to make sure your server is safe...

Update Bash (Ubuntu 14)

You must patch bash to protect your Ubuntu 14 server against the Shellshock...

GLIBC DNS Vulnerability

You need to update your Linux server's installation of glibc immediately to protect...

What Software Is Installed on My Server? (Linux)

The contents of your dedicated Linux server depends on what kind of Linux distribution...

Software Updates

All updates regarding patches, software, and bug fixes are the responsibility of the...

Server Control Panel Comparison

Hosting control panels offer unique interfaces, workflows and features. This chart...

Find Your Server's IP Address

Your server comes with a dedicated IP address you can use to access your server....

How often do you patch applications I install on my Managed Hosting account?

We check for updates to your applications weekly, and then apply the patch to your...

How do I install an SSL certificate on my server?

You can install SSLs from any company (or Certificate Authority - also known as a CA)...

Disable WP_CACHE for WordPress

If you're publishing recent changes to your WordPress website and not seeing them...

Log in to WordPress

To use WordPress, you need to log in to the WordPress Dashboard. No matter how or...

Activating and Deactivating Plugins in WordPress

WordPress offers a large number of plugins to add functionality to your site. They...

Troubleshooting Plugin Issues in WordPress

If you encounter slowness or errors on your WordPress site, your plugins might be the...

Customizing Settings in WordPress

The Settings menu in the WordPress Dashboard helps you handle the configuration of...

Use Page Builder Modules in WordPress

Page Builder uses modules as the building blocks of your website. They contain image...

Add Audio Files Using Page Builder in WordPress

Using Page Builder, you can add MP3 format audio files to play music on your website....

Add an Image Gallery Using Page Builder in WordPress

Page Builder allows you to organize your images and photos into categories by creating...

Change Text Using Page Builder in WordPress

You can change the color, style, and size of text in your existing WordPress pages....

Add Custom HTML Using Page Builder in WordPress

You can insert custom HTML in your pages, such as code for a table, in order to...

Add an Image Using Page Builder in WordPress

Chances are you are ready to add images or photos to your WordPress site. Open...

Add a Text Block Using Page Builder in WordPress

Using Page Builder, you can easily add text to your website. Open Page Builder...

Add Videos Using Page Builder in WordPress

You have the ability to add Videos to your WordPress site at any time with Page...

Change Page Layout Using Page Builder in WordPress

You can change the layout of any WordPress page by using the Layout Template module in...

Incompatibilities with Page Builder in WordPress

We try our very best to make Page Builder compatible with everything you throw at it,...

Add Sections Using Page Builder in WordPress

To organize things like photos, text, and videos, you need to add sections to your...

Open Page Builder in WordPress

After your WordPress site is installed and you've selected a theme, you can use Page...

Enable Debug Errors in WordPress

Setting WP_DEBUG to true in your wp-config.php will enable the debug mode...

Change Site Settings Using Page Builder in WordPress

Now that you have launched Page Builder, you can change the General settings that...

Change Your Images Using Page Builder in WordPress

After adding an image or photo, you may want to change it or alter its properties,...

Change Gallery Settings Using Page Builder in WordPress

After adding a gallery to your website, you may want to make some changes to how it's...

Change Audio File Using Page Builder in WordPress

Using Page Builder, you have the flexibility to replace an audio file to your site....

Change Your Video Settings Using Page Builder in WordPress

After adding a video, you may want to change its format, placeholder image, or auto...

Add and Edit Content in WordPress

It's easy to add and edit content on your WordPress website using Page Builder....

What is Page Builder?

Page Builder is an optional WordPress plugin that enables you to edit pages (the area...

Set up WordPress for the First Time

When you log in to WordPress for the first time in cPanel hosting or Managed...

Change Text Block Settings Using Page Builder in WordPress

You can change text block settings using Page Builder. Open Page Builder in...

Adding a New Page to My Site in WordPress

You can easily add pages to a WordPress site. Log in to WordPress . Click...

Change Row and Column Settings Using Page Builder in WordPress

You can change row and column settings at any time. Open Page Builder in...

Add Page to Navigation Menu in WordPress

After adding a new page to your site in WordPress , it's easy to add it to the...

Change Your Site Background in WordPress

You can use the WordPress editor to customize your site background. Log in to...

Recover from Failed Worker Plugin Installation in WordPress

MegaSimple.com uses the ManageWP Worker plugin to automatically migrate a WordPress...

Change the Font Style in WordPress

You can use the default WordPress editor to change the font style that is used on your...

Edit Header and Footer Text in WordPress

You can use the default WordPress editor to edit text on the page, such as the site...

Edit Pages in WordPress

Customize your site to use the default WordPress editor to edit page content....

Change the Footer in WordPress

You can manually make changes to the PHP code in the footer of your WordPress site....

Change the Header in WordPress

You can manually make changes to the PHP code in the header of your WordPress site....

Install a Plugin in WordPress

You can install a WordPress plugin using the available plugins in WordPress, or...

Install a WordPress Plugin Using FTP

Some premium or custom WordPress plugins may require you to install them through FTP....

Install a Theme in WordPress

You can install a theme from WordPress, or upload a premium theme that you have...

Troubleshoot and Fix Theme Issues in WordPress

From time to time a WordPress site can cause an error or issue with your site. When...

Troubleshoot Theme Issues in WordPress

WordPress theme errors can result in error messages or blank white pages, which is...

Fix Theme Issues in WordPress

After troubleshooting your site to determine the error, you can attempt to fix your...

Create and Activate a Child Theme in WordPress

When customizing a theme, it is recommend to create a child theme to make changes to....

Customize Theme Settings in WordPress

You can make minor changes to the look and feel of a theme from within WordPress....

Open WebHost Manager (WHM)

You can open WebHost Manager directly from the web browser. Open a web browser...

Using Page Builder in WordPress

Here's a collection of essential WordPress Page Builder tasks. This does not include...

Troubleshooting WordPress              

WordPress is one of the most commonly used web site platforms. While it's extremely...

Troubleshooting a Slow WordPress Site              

If your site was recently loading faster, then a recent change may have affected the...