Frequently Asked Questions

My Account Articles

Upgrade Your Browser

Because of the POODLE vulnerability , we've had to completely disable SSL 3.0...

Create a Sliplink Network Hosting & Domain Registrations Account

Most customers create a Sliplink Network Hosting & Domain Registrations account during...

I Know My Password but Cannot Log In

If you're sure you have the correct information to log in to your account, verify that...

Merge Sliplink Network Hosting & Domain Registrations Accounts

If you'd like to merge Sliplink Network Hosting & Domain Registrations accounts,...

"We locked your account due to too many incorrect login attempts."

When logging in to your Sliplink Network Hosting & Domain Registrations account, you...

Do you accept payment by wire transfer?

Yes. You can pay for Sliplink Network Hosting & Domain Registrations orders with a...

Forgot your username to log in to Sliplink Network Hosting & Domain Registrations?

If you cannot log in to your Sliplink Network Hosting & Domain Registrations account,...

I Cannot Log in to My Sliplink Network Hosting & Domain Registrations Account

If you're having problems logging in to your account, one of the following topics...

Sliplink Network Hosting & Domain Registrations Account Locked

If you think your Sliplink Network Hosting & Domain Registrations account is locked,...

Change Your Billing Information

You can change any of your account's billing information (credit card number, etc.) by...

Sliplink Network Hosting & Domain Registrations Gift Cards

Sliplink Network Hosting & Domain Registrations no longer offers new gift cards....

Change Your Credit Card Billing Address

If you've moved, you can change your credit card's billing address to prevent any...

Change Your Auto Renew Credit Card

If you have products set to auto renew, you can change the card they use for their...

Change Your Auto Renew Payment Method

If you have products set to auto renew, you can change the payment method they use for...

Renew Your Domains or Accounts

You can manually renew your GoDaddy products at any time. In your account...

Find Your Sliplink Network Hosting & Domain Registrations Receipts

You can find receipts for all of your Sliplink Network Hosting & Domain Registrations...

Opting out of Non-Promotional Emails

We occasionally email customers to notify them of changes to their accounts. We also...

Change the Language of Your Sliplink Network Hosting & Domain Registrations Account

You can change which language your account and product interfaces display in. In...

Request a Refund

You can request a refund for Sliplink Network Hosting & Domain Registrations purchases...

Check Your Good as Gold Balance

After you've added funds to your Good As Gold account, you can check its balance to...

Contact Sliplink Network Hosting & Domain Registrations Customer Support

Stuck? Need help? Contact our world-class customer support by phone. Phone support...

Which browsers work with your products?

We want our websites and applications to be pixel-perfect in the most popular desktop...

Change Your Account's Phone Number

You can change your account's phone number if you get a new one. Changing your...

Advertising Credits

We no longer offer free advertising credits with purchases.

Submitting a Change of Account/Email Update Form

If you cannot access the email address associated with your account and cannot verify...

Performing a Traceroute in Mac OS X

If you are running Mac® OS X, you can use the Network Utility application, which...

Google Chrome: Clear Your Cache

If you're having problems viewing your website, you can try clearing your cache and...

Safari: Clear Your Cache

If you're having problems viewing your website, you can try clearing your cache and...

Firefox: Clear Your Cache

If you're having problems viewing your website, you can try clearing your cache and...

Internet Explorer: Clear Your Cache

If you're having problems viewing your website, you can try clearing your cache and...

Pay for Your Account with PayPal

If your geographic location supports PayPal , you can pay for your Sliplink Network...

What is my customer number?

You might need your customer number to log in to your account or contact our support...

Sliplink Network Hosting & Domain Registrations Support Phone Numbers

Country Technical Support Australia 02 9355 7493...

Close My Sliplink Network Hosting & Domain Registrations Account

If you want to close your Sliplink Network Hosting & Domain Registrations account,...

Add Payment Methods to Your Sliplink Network Hosting & Domain Registrations Account

You can add payment methods (e.g. credit cards and bank accounts) to your account that...

Remove a Delegate User from Your Account

When you give someone delegate access to your account, you can remove them at any...

Access Another Person's Account as a Delegate

Once you've been given delegate access to another person's Sliplink Network Hosting &...

Accept a Request to Access Your Account

If you receive an email from Sliplink Network Hosting & Domain Registrations that...

Turn off Auto Renew

If you don't want to cancel a product but want to make sure it doesn't renew, you can...

Turn on Auto Renew

To make sure your products renew, you can set them up to auto renew on their...

Add Money to Good as Gold

Good As Gold lets you to transfer funds directly between your bank account and ours,...

Cancel a Product

If you no longer want a product you've purchased, you can cancel it. When signed...

Change Your Support PIN

Your Support PIN identifies you as the owner of your account. You can quickly change...

Do you accept payment by check?

No. We no longer accept physical checks as a payment method. You can pay using a...

Cancel a Domain Name

If you no longer want a domain name, you can cancel it. Log in to your Sliplink...

Accept an Invitation to Access Another Person's Sliplink Network Hosting & Domain Registrations Account

If you receive an email from Sliplink Network Hosting & Domain Registrations saying...

I Updated My Account Email Address, but Am Still Getting Messages at My Old Address

If you're getting messages from us at an old email address, here's how to check and...

Safari on iPhone and iPad: Clear Cache

If you're having problems viewing your website, you can try clearing your cache and...

What is Value Added Tax (VAT)?

Value Added Tax (VAT) is a location-based tax residents of the European Union (EU) are...

My Products Page Isn't Working

Your My Products page isn't working as expected, and you may not see the options you...

Enable Two-Step Verification

You can increase your account's security by using two-step verification. When you...

Turn off Two-Step Verification

If you can log in to your account, follow these steps to turn off two-step...

Turn off Two-Step Verification via Email

If you can't log in to your account, follow these steps to turn off two-step...

Delete Products in My Sliplink Network Hosting & Domain Registrations Account

If you no longer want a specific product in your account, you can cancel it. More...

Which products support delegate access?

People who have delegate access to another person's account can manage the following...

Update Your Account Password

You can update your password after logging in to your account. If you forgot your...

Remove Credit Cards from Your Account

If you no longer want to have a credit card attached to your account, you can remove...

Open My Product

Before you can use your product, you'll need to log in and open it. Log in to your...