Frequently Asked Questions

Website Security Articles

Upgrade My Account

Upgrade your plan to get access to more features with Website Security. For example,...

Which of my domains will be scanned?

When you set up your Website Security account on a domain name, it will scan only...

What is Website Security?

Website Security is a simple tool for maintaining security on your websites and...

What is Website Security Express?

If your site is infected with malware, you'll want it cleaned, and fast. Website...

Using Website Security

Here's a list of all of Website Security's Help articles. Use it as your guide...

Set up My Account

If you've already purchased Website Security, set it up to start scanning your site to...

Scan My Website for Malware

After you set up Website Security, we will automatically scan your website every 12 or...

Remove Website Security from Your Domain or Website

If you no longer want Website Security to scan your website for malware, you can...

Remove Malware from My Site

If Website Security detects compromises or vulnerabilities, it will alert you via...

Keeping My Website Clean

It's important to to be proactive and take steps to help reduce the risk of...

Configure My SSL Certificate to Work with the Web Access Firewall (WAF)

If you are on an Express, Deluxe, or Ultimate Website Security plan, we provide HTTPS...

Changing Where Your Email Reports Are Sent

You can configure your Website Security plan to send email reports to a different...

Change My Hosting IP in the Web Application Firewall (WAF)

Note: The instructions below are only applicable if you are using a Website...

Set up My Web Application Firewall (WAF) and CDN

If you purchased a Website Security Deluxe or Express plan, you may need to...