Frequently Asked Questions

Dedicated Windows Articles

Add Custom HTML Using Page Builder in WordPress              

You can insert custom HTML in your pages, such as code for a table, in order to...

Add an Image Using Page Builder in WordPress              

Chances are you are ready to add images or photos to your WordPress site. Open...

Add a Text Block Using Page Builder in WordPress              

Using Page Builder, you can easily add text to your website. Open Page Builder...

Add Videos Using Page Builder in WordPress              

You have the ability to add Videos to your WordPress site at any time with Page...

Change Page Layout Using Page Builder in WordPress              

You can change the layout of any WordPress page by using the Layout Template module in...

Incompatibilities with Page Builder in WordPress              

We try our very best to make Page Builder compatible with everything you throw at it,...

Add Sections Using Page Builder in WordPress              

To organize things like photos, text, and videos, you need to add sections to your...

Open Page Builder in WordPress              

After your WordPress site is installed and you've selected a theme, you can use Page...

Enable Debug Errors in WordPress              

Setting WP_DEBUG to true in your wp-config.php will enable the debug mode...

Change Text Using Page Builder in WordPress              

You can change the color, style, and size of text in your existing WordPress pages....

Add an Image Gallery Using Page Builder in WordPress              

Page Builder allows you to organize your images and photos into categories by creating...

Log in to WordPress

To use WordPress, you need to log in to the WordPress Dashboard. No matter how or...

Troubleshooting Common Issues in WordPress              

WordPress is one of the most commonly used web site platforms. While it's extremely...

Activating and Deactivating Plugins in WordPress              

WordPress offers a large number of plugins to add functionality to your site. They...

Troubleshooting Plugin Issues in WordPress              

If you encounter slowness or errors on your WordPress site, your plugins might be the...

Customizing Settings in WordPress              

The Settings menu in the WordPress Dashboard helps you handle the configuration of...

Use Page Builder Modules in WordPress              

Page Builder uses modules as the building blocks of your website. They contain image...

Add Audio Files Using Page Builder in WordPress              

Using Page Builder, you can add MP3 format audio files to play music on your website....

Change Site Settings Using Page Builder in WordPress              

Now that you have launched Page Builder, you can change the General settings that...

Fix Theme Issues in WordPress              

After troubleshooting your site to determine the error, you can attempt to fix your...

Install a Theme in WordPress              

You can install a theme from WordPress, or upload a premium theme that you have...

Create and Activate a Child Theme in WordPress              

When customizing a theme, it is recommend to create a child theme to make changes to....

Change the Footer in WordPress              

You can manually make changes to the PHP code in the footer of your WordPress site....

Change the Header in WordPress              

You can manually make changes to the PHP code in the header of your WordPress site....

Customize Theme Settings in WordPress              

You can make minor changes to the look and feel of a theme from within WordPress....

What is Page Builder?              

Page Builder is an optional WordPress plugin that enables you to edit pages (the area...

Troubleshoot Theme Issues in WordPress              

WordPress theme errors can result in error messages or blank white pages, which is...

Troubleshoot and Fix Theme Issues in WordPress              

From time to time a WordPress site can cause an error or issue with your site. When...

Change Your Images Using Page Builder in WordPress              

After adding an image or photo, you may want to change it or alter its properties,...

Change Gallery Settings Using Page Builder in WordPress              

After adding a gallery to your website, you may want to make some changes to how it's...

Change Audio File Using Page Builder in WordPress              

Using Page Builder, you have the flexibility to replace an audio file to your site....

Change Your Video Settings Using Page Builder in WordPress              

After adding a video, you may want to change its format, placeholder image, or auto...

Set up WordPress for the First Time              

When you log in to WordPress for the first time in cPanel hosting or Managed...

Add and Edit Content in WordPress              

It's easy to add and edit content on your WordPress website using Page Builder....

Install a Plugin in WordPress              

You can install a WordPress plugin using the available plugins in WordPress, or...

Install a WordPress Plugin Using FTP              

Some premium or custom WordPress plugins may require you to install them through FTP....

Getting Started with Your Windows Server Using Parallels Plesk Panel 9.2

This guide will assist you in getting started with your Windows Virtual Private Server...

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest...

Software Updates

All updates regarding patches, software, and bug fixes are the responsibility of the...

Server Control Panel Comparison

Hosting control panels offer unique interfaces, workflows and features. This chart...

How do I install software on my Windows Managed Hosting server?

If you want to install software on your Windows® Managed Hosting account, contact...

Change PHP Settings

If the default settings for your hosting account do not meet the requirements of your...