Frequently Asked Questions

Does Domain Backorders guarantee domain name registration?

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Last Updated: September 8, 2015 11:57 AM

No. The Domain Backorders service does not guarantee you will acquire a domain name. When you place a backorder, we attempt to acquire the domain name for you when it becomes available for registration.

Each backorder comes with Domain Monitoring, a useful service that lets you track the domain name. It keeps you in the loop on that domain name's expiration date and any changes to its status.

If a backordered domain name becomes available, but our service fails to acquire it, you can reassign the backorder to another domain name or request a refund from our support team. If we are not able to acquire your domain name, we notify you by email.

For information about reassigning a backorder, see Changing a Backorder to a Different Domain Name.