Frequently Asked Questions

Managing Hosted Exchange Email Plans

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Last Updated: February 1, 2016 10:38 AM

Hosted Exchange Email helps you to manage your plans by allowing you to view all of your plans, reset plan passwords, or delete plans.

To View Your Hosted Exchange Email

  1. Log in to your Palace Wizard account.
  2. Click Workspace Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Manage next to the account you want to work with.
  5. On the Hosted Exchange Email Manager Home page, click the Plans button.
  6. Click Show All.

To Rename a Plan

  1. Log in to your Palace Wizard account.
  2. Click Workspace Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Manage next to the account you want to work with.
  5. On the Hosted Exchange Email Manager Home page, click the Plans button.
  6. Open the folder of the plan you want to rename, and then click the Mailbox folder.
  7. Click the Rename Plan hyperlink.
  8. In the New Plan Name field, enter the name.
  9. Click OK.

To Delete a Plan

  1. Log in to your Palace Wizard account.
  2. Click Workspace Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Manage next to the account you want to work with.
  5. On the Hosted Exchange Email Manager Home page, click the Plans button.
  6. Click Show All.
  7. Use the checkbox(es) to select the plans you want to delete.
  8. Click Delete.
  9. Select Delete selected Mailbox(es).
  10. Click OK.