Frequently Asked Questions

Outlook 2016 (Mac): Set up Email

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Last Updated: June 13, 2017 2:14 PM

If you have the 2016 version of Outlook on your Mac, you can set it up for your Workspace email, for both IMAP and POP accounts.

  1. Open Outlook 2016.
  2. If you have not already set up another account in Outlook
    1. You will have to click through an introductory screen, and click Get started. Activate your Outlook license. (This is not your Workspace login, this information would've come with your copy of Outlook 2016.)
      First Outlook intro screen
      Second Outlook intro screen
    2. Choose your preferred theme, and click Continue.
      Third Outlook intro screen, choose theme
    3. Click Start using Outlook.
      Fourth Outlook intro screen, you're all set
    4. Click Add account.
      Click Add Account
    5. Click the Other Email button.
      Click Other Email
  3. If you have already set up an account in Outlook
    1. Click Tools.
      Click Tools
    2. Click Accounts.
      Click Accounts button
    3. Click the + (Add an account) menu in the bottom left corner, and select Other Email…
      Click the + menu, select Other Email
  4. Enter your email address.
    Enter your email address
  5. When you click in the Password field, more fields will appear. Enter the following details for each field:
    Field What to enter
    Password Enter your email address password
    User name Enter your email address, again
    Type Select your email type from the menu.

    Find out whether your account is IMAP or POP.

    Incoming server, Outgoing server Enter the server address and ports that show in your Email Setup Center.

    Find out more about the Email Setup Center.

    To change the port, click Override default port.

    Click Use SSL to connect, if you are using an SSL port number.

    Fill in fields to set up email account
  6. Click Add Account.
  7. Your email settings will appear on the Accounts page. Under Outgoing server, click More Options…
    Click More Options under Outgoing server
  8. In the Settings window, complete the following fields:
    Field What to enter
    Authentication Select User Name and Password
    User name Enter your email address, one last time
    Password Enter your email address password
    Unqualified domain Leave this blank
    Select User Name and Password and enter details
  9. Click OK.

Next step

  • Send yourself a test email message from your webmail, to be sure your email is set up correctly. When you receive it, reply from Outlook, so you can test your outgoing server settings, too.

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