Do I have IMAP or POP settings?
Discover if your Workspace Email account is IMAP or POP enabled. We recommend using IMAP settings to set up email.
Workspace plan | IMAP enabled | POP enabled |
---|---|---|
Unlimited Business | x | x |
Business | x | x |
Personal | x | x |
Free | x |
If you're not sure what kind of plan you have, follow these steps:
- Go to your JTK Communications, Inc. My Products page. You might be prompted to sign in.
- Find Workspace Email and select the arrow to view your plan.
- If your email plan shows Free, then you have POP enabled email. If it doesn't, then you can use IMAP to set up your email.