Frequently Asked Questions

Add DNS Hosting

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Recently Updated: August 11, 2017 11:22 AM

To manage the DNS for a domain registered at another company, you must first add DNS Hosting, and then change your nameservers at your current registrar.

  1. Log in to your COMPANY_NAME account.
  2. Note: If you do not have a domain in a COMPANY_NAME account, you'll need to create a new account.

  3. Next to Domains, click Manage.
  4. From the DNS menu, select Add DNS Hosting:
  5. Add Off-Site DNS
  6. In the Domain Name field, enter the name of the domain you want to manage with DNS Hosting and click Next.
  7. Contact your current registrar to update your nameservers to the following:
  8. Standard DNS

    Note: After updating your nameservers, allow 4 to 8 hours for other networks to access information for .com and .net domain names, and allow 24 to 48 hours for other networks to access information for all other domain extensions.

  9. Once the nameservers at your current registrar are updated, click Manage DNS to view the DNS Management page. Under the Nameservers section, your nameservers will be in these ranges:
  10. [pdns01-pdns13]

    Note: Nameservers use consecutive odd and even pairs, so PDNS01.DOMAINCONTROL.COM works with PDNS02.DOMAINCONTROL.COM, whereas PDNS12.DOMAINCONTROL.COM would not work with PDNS13.DOMAINCONTROL.COM.

If you have difficulty, contact our 24/7 technical support team for assistance.

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