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Add a Subdomain That Points to a Server Name

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Last Updated: May 5, 2017 4:06 PM

Now that you understand what a subdomain is, you can add non-forwarded subdomains that point to server names. If you want to forward a subdomain, see Forward a subdomain.

To add a subdomain that points to a server name

  1. Log in to your COMPANY_NAME account.
  2. Next to Domains, click Manage.

Now that you understand what a subdomain is, you can add non-forwarded subdomains that point to server names. If you want to forward a subdomain, see Forward a subdomain.

  1. Log in to your COMPANY_NAME account.
  2. Next to Domains, click Manage.
  3. How you add subdomains will depend on the view of your account.

Card View

In Card View, your account will look something like this:

  1. Select the domain name you want to use, click Text Icon (Settings) and select Manage DNS.
  2. At the bottom of the Records list, click Add and select CNAME from the Type drop-down menu.
  3. Complete the following fields:
    • Host - Enter the subdomain name for the alias assignment. For example, type www.
    • Points to - Enter the host name you want the alias to point to. For example, type @ to map the alias directly to your domain name.
  4. Select how long the server should cache the information from the second menu. This is called TTL (Time to Live).
  5. Click Save.
  6. The new subdomain displays in the CNAME (Alias) section.

DNS can take up to 48 hours to propagate.

List View

In List View, your account will look something like this:

  1. Click the domain you want to use.
  2. On the Domains Settings page, under Additional Settings, click the Manage DNS link:
  3. Click Manage DNS link

  4. At the bottom of the Records list, click Add and select CNAME from the Type drop-down menu.
  5. Complete the following fields:
    • Host - Enter the subdomain name for the alias assignment. For example, type www.
    • Points to - Enter the host name you want the alias to point to. For example, type @ to map the alias directly to your domain name.
  6. Select how long the server should cache the information from the second menu. This is called TTL (Time to Live).
  7. Click Save.

DNS can take up to 48 hours to propagate.

Next Steps