Frequently Asked Questions

Change an SRV Record

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Last Updated: June 13, 2017 2:14 PM

SRV (Service) records are resource records used to identify computers that host specific services, such as FTP. For example, a client might issue a request for the SRV Record to find the host name that provides the service for a specific domain name. The service might be used on that domain name or a different one might call it.

If your domain is registered at another company, see the Domains registered at another company section below for instructions.

To add an SRV record

  1. Log in to your COMPANY_NAME account.
  2. On your product list next to Domains, click the Text Icon (plus sign button) to expand the list:
  3. Expand Domains List

  4. Next to the domain you want to manage, under the Action section, click on the Manage DNS button:
  5. Manage DNS Button

  6. On the Records list, next to SRV, click the Click pencil icon on existing MX records (pencil icon) and make any necessary changes.
  7. Click Save when finished.

To add an SRV record for domains registered at another company

  1. From the top menu, click the DNS tab, and select Manage Zones.
  2. Enter the domain name you want to use and click Search.
  3. On the Records list, next to SRV, click the Click pencil icon on existing MX records (pencil icon) and make any necessary changes.
  4. Click Save when finished.

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