Frequently Asked Questions

Apple Mail: Set up Email

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Last Updated: August 25, 2016 9:25 AM

Beginning with Mac OS X® 10.6 Snow Leopard, Apple Mail provides Hosted Exchange support.

Before continuing, you must know which version of Exchange your mailbox uses. For more information, see Finding your email version.

To Use Apple Mail with Hosted Exchange Email


  1. Launch Mail.
  2. From the Mail menu, select Preferences.
  3. Click Create an Account (+ symbol).
  4. Complete the following fields, and then click Continue.
    • Full Name — The name to display on your email.
    • Email Address — Your Hosted Exchange email address.
    • Password — Your email account password.
  5. If your domain does not have Auto-discover enabled, complete the following fields, and then click Continue.
    • Account Type — Exchange 2007 or 2010
    • Incoming Mail Server:
      • Exchange 2007 — mail.ex1.secureserver.net
      • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • User Name — Your full Hosted Exchange email address.
    • Password — Your email account password.
  6. Click Create.

As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Apple's Mac OS X ® Snow Leopard is a registered trademark of Apple in the United States and/or other countries. All rights reserved.