Frequently Asked Questions

Recovering Your Parallels Plesk Panel Password on a Linux Server

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Last Updated: May 5, 2016 2:41 PM

If you forget your Parallels Plesk Panel password, you can recover it on your Linux dedicated server.

To Recover Your Parallels Plesk Panel 10.1 and older Password on a Linux Server

  1. Connect to your server via SSH (more info).
  2. Switch to the root user (more info).
  3. Run the following command:
    cat /etc/psa/.psa.shadow

This file contains your admin Parallels Plesk Panel password.

To Recover Your Parallels Plesk Panel 10.2 and newer Password on a Linux Server

Parallels Plesk Panel 10.2, however, encrypts this file. To view the encrypted file, use the following steps:

  1. Connect to your server via SSH (more info).
  2. Switch to the root user (more info).
  3. Run the following command:
    /usr/local/psa/bin/admin --show-password